Seller Onboarding Guide
Understand how the marketplace works, your responsibilities as a seller and the standards required before you begin listing products.
Everything you need to set up your seller account, list products correctly and start fulfilling orders.
Before you begin
Before uploading your full range, add your first 10 products so we can review your listings and make sure everything is set up correctly.
Follow these steps in order to make sure your seller account and products are ready to launch successfully on the marketplace.
Understand marketplace pricing, seller responsibilities and the standards expected before you start listing products.
Create your first listings using the agreed product tags, pricing structure, images and product information.
We’ll review your first 10 listings for pricing, titles, images, tags and overall marketplace compatibility.
Once approved, upload the remainder of your range and begin fulfilling marketplace orders directly to customers.
Wholesale Plant Shop uses a delivered-price model. Customers will not see separate shipping charges from marketplace sellers at checkout.
Sellers cannot add separate shipping charges
The price entered on your product listing should be the final delivered price paid by the customer.
Your product price should include:
Recommended approach
Because much of the delivery cost is absorbed within the first item, use variants or quantity pricing to offer stronger value on larger quantities.
Use these guides whenever you need help setting up products, managing listings, packaging orders or uploading larger ranges.
Understand how the marketplace works, your responsibilities as a seller and the standards required before you begin listing products.
Create accurate, consistent listings using the correct titles, descriptions, images, pricing, variants and product tags.
Learn how products should be packaged, dispatched and handled to maintain a reliable customer experience across the marketplace.
Prepare larger product ranges for upload while maintaining the correct marketplace structure, tags and product information.
Run through these final checks before submitting your first products or making your range available on the marketplace.
Your first 10 products must be reviewed before you upload the remainder of your range.
Make sure each of these is in place before you begin.
Delivered pricing is set correctly
Your listed prices include delivery, packaging, handling and courier costs.
Product tags have been agreed
You are using the exact marketplace tagging structure agreed with Wholesale Plant Shop.
Your first 10 products are prepared
Titles, descriptions, pricing, images, variants and tags are ready for review.
Stock levels are accurate
Inventory is up to date and unavailable products have been removed.
Your packaging process is ready
Products can be packed securely and appropriately for courier handling.
Dispatch times are confirmed
You can dispatch reliably and longer lead times are clearly shown on relevant listings.
Tracking is available where possible
Your chosen courier and fulfilment process allow customers to receive useful delivery updates.